Sports / Mobile
These terms set out the rules that apply when you access dt345, use your account wallet, or interact with any part of this platform. Access and eligibility depend on your local law and the regions we currently support — read this page fully before you start.
By accessing dt345 — whether on a mobile browser or any other device — you agree to act within the rules set out here. These terms apply to your account registration, your use of wallet-linked transactions through Nagad or Upay, and every interaction you have with lobby content and account features on this platform. They do not replace any applicable law in your jurisdiction; they sit alongside it. Where local law conflicts with anything stated here, local law takes priority. We reserve the right to update these terms when our platform changes, when payment configurations change, or when we are required to do so by a regulatory development. When we make a material change, we will reflect the updated version on this page. Continued use of the platform after a change is published counts as acceptance of the revised terms. If you do not agree with any part of these terms, your option is to stop using dt345 and close your account by contacting our support team through the published route. Your Nagad or Upay wallet records linked to transactions will be retained as required under applicable rules. Eligibility to use this platform depends fully on your local law and the eligible regions we support at any given time.
Not every action on the platform falls under the same part of these terms. Understanding what is inside scope and what sits outside helps you know where to look when a question comes up. Account access rules, transaction records and published lobby content are all governed directly by these terms. Third-party services connected to the platform operate under their own separate agreements.
Your login credentials, session behaviour on mobile or browser, and any account-state changes such as password updates or wallet linking fall squarely within these terms. You are responsible for keeping access details secure.
Deposits and withdrawals processed through Nagad or Upay are recorded against your account and subject to the transaction rules in these terms. Always confirm the amount and wallet number shown before completing a transfer.
Lobby pages, game titles, promotional notices and published policy documents are platform content covered by these terms. You may view them for personal use only; redistribution or commercial use is not permitted under this agreement.
Game content supplied by studios such as Pragmatic Play, PG Soft or Habanero operates under those providers' own end-user terms. dt345 is not the author of those terms and cannot be held responsible for obligations set out in a third-party agreement.
These terms are not only obligations — they also describe choices available to you as an account holder. You can review your full transaction history at any time from the wallet section of your signed-in account; every Nagad or Upay movement is logged there with a timestamp and reference number. If you believe account details are recorded incorrectly — name, contact number or wallet identifier — you can request a correction by contacting our support team through the published route on this site. You are entitled to ask a question about any clause in these terms, and we will respond through the same support channel. If you decide these terms no longer work for you, you have the right to request account closure. Submitting that request through support begins the closure process; any outstanding wallet balance linked to Nagad or Upay will be handled according to the process described in the account-closure section of your account settings. These choices are yours to exercise at any point — no special timing or waiting period applies to raising a question or requesting a record review.
Open the wallet history in your signed-in account to see every transaction logged against your Nagad or Upay wallet, including reference numbers and timestamps for each entry.
If any stored detail — contact number, wallet ID or name — does not match your records, raise a correction request via the support route. We will verify and update within the process shown in your account.
Any clause in these terms can be queried through our published support channel. Write out the specific clause or section you are asking about so we can give you a direct, relevant answer rather than a general reply.
Contact support to start the closure process. Your pending wallet balance, if any, will follow the steps shown in account settings. We confirm receipt of every closure request through the same channel you used to send it.
If a clause is unclear, if you want to raise a concern about your account, or if you need to exercise any of the rights described in this policy, the routes below are the ones we publish and actively monitor. Do not use a channel not listed here to send sensitive information; we cannot verify identity or transaction details through unofficial contact points.
Open the chat widget from any page on dt345 while signed in. Describe the specific term or account issue you are raising and include your registered contact number so we can pull the correct account record.
Send your query to the support email address published in the Contact section of this site. Include your account username and a clear description of the terms clause or transaction you are asking about.
The Help Centre accessible from your signed-in account lists common policy questions with answers. Check there first — many terms queries about Nagad or Upay transaction records are answered without needing to contact the team directly.
Maintaining the accuracy of your account record and the integrity of these terms is something we treat as an operational responsibility, not just a legal formality. Each of the areas below describes how we approach the obligations set out in this policy.
Transaction records tied to your Nagad or Upay wallet are retained for the period required under applicable rules. You can view your own records from the wallet history screen in your account at any time without needing to submit a request.
We use session cookies to keep your account active across mobile browser tabs during a single visit. Persistent cookies record your login preferences. You can review and manage cookie settings through your browser; clearing them will require you to log in again on your next visit.
You are responsible for the security of your login credentials. We do not ask for your password through any support channel. If you suspect unauthorised access, use the account security option in your settings page and then contact support through the published live chat or email route.
When we update these terms, the revised version replaces the previous one on this page. We do not send individual notifications for every minor adjustment; check this page if you have a question about whether a term has changed since you last read it.
These questions come up regularly when account holders review our terms. Each answer points to the specific account path or support route relevant to that topic.
Yes. Any wallet transaction processed through Nagad or Upay and recorded against your account falls within the scope of these terms. Your transaction history in the wallet section shows each entry with a reference number you can use if you raise a query.
Access and eligibility depend entirely on your local law and the regions we support at the time you are attempting to use the platform. We do not make a blanket eligibility claim for any jurisdiction. Check local law before creating or using an account.
The current version is always on this page. We do not send alerts for every revision, so if you have a specific question about whether a clause has changed, visit this page directly. Continued use of the platform after an update counts as acceptance of the revised terms.
Transaction records linked to your Nagad or Upay wallet are retained for the period required under applicable rules even after closure. The account closure process starts when you contact support through the published route; your wallet balance steps are shown in account settings.
Contact our support team via live chat or the published support email. Describe the specific field that needs correcting — name, contact number or wallet ID — and we will verify and update it through the process shown in your account page.
Game content from studios such as Pragmatic Play, PG Soft, Habanero, Joker and Bigtime Gaming runs under those providers' own end-user terms. Our terms cover your account access and transactions on dt345, not the separate obligations set out in a third-party studio agreement.